Customizable
Web Based CRM software that provides simple and affordable contact management, sales force automation, issue tracking and lead tracking. The application includes the features to meet all CRM requirements in a single tool. This powerful CRM solution is designed to easily integrate data from your website, external database and remote applications making the perfect tool for managing and integrating your geographically dispersed sales force, customer support, marketing, engineering and manufacturing teams.
You will greatly improve your customer service and customer retention because each transaction is stored centrally in your private database allowing everyone who comes into contact with the customer to view current and reliable information.
The application also provides full customization to meet your business requirements, including insertion of new fields, specification of field properties, modification of workflows and custom business rules.
With the capability to limit access to information based on roles and responsibilities information can only be viewed and/or modified by the individuals within your organization that have been given permission by you. And you can enable or disable specific features for each individual. For a wide variety of changes as they occur in your business. These email change notifications allow you to escalate issues that need immediate attention and stay on top of your business.